Refund Policy

Last updated: July 16, 2026

30-day money-back guarantee

If Bird Plan isn't right for you and your bird, email support@bird-plan.com within 30 days of your first purchase and we'll refund it in full — no questions asked. This covers your initial payment and any one-time add-ons (such as the Speech Trainer) bought alongside it.

Renewals

Renewal charges can be refunded pro-rata if requested within a reasonable time of the charge. To avoid unwanted renewals, cancel anytime before your billing date — cancellation is self-service through your Whop account or by email.

How refunds are paid

Refunds are issued by Whop Inc. (our payment processor) to your original payment method and typically appear on your statement within 5–10 business days.